Read the following terms and conditions carefully, as your use of services at SmellEasy are subject to your acceptance of and compliance with the following terms and conditions:

While reading these terms & conditions, references to ‘You’, mean the ‘User’, registering and accessing the website, ‘Service Provider’ mean the’ third party service provider’, and ‘We’ or ‘Us’ mean

By subscribing to or using any of our services, you agree that you have read, understood and are bound by the terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the terms, you must unsubscribe to the services opted.

: An Introduction

Our eCommerce portal, is owned and operated by Arcadia Technologies Private Limited, a company recognized by the Corporate Laws of India. It is a prerequisite for a customer to accept the terms and conditions of our company.

Services :

At SmellEasy, we enable you, (our customers) to purchase all the products that you require for your office, on a day-to-day basis. For us, customer satisfaction is key to reach the pinnacle of success and in order to achieve this; we strive towards providing you with a hassle-free shopping experience. Please note that for any transaction or service that a customer avails, he/she would be entitled to make a payment for the services offered.

Registration & Security:

SmellEasy strictly maintains confidentiality of the account and password details of its customers. In this endeavor, we require you to notify us of any unauthorized use of your account, password or breach of security, immediately.

Once you have completed the sign up process on SmellEasy you will receive a confirmation email and password on your registered email address.

You are responsible for maintaining confidentiality of password and are responsible for all activities that occur through your account.

SmellEasy cannot and will not be held liable for any loss or damage arising due to non-compliance of the above terms and conditions.

Code of Conduct

SmellEasy may review, edit, reject, refuse to post and/or delete any content in the sole judgment of the company.

You may not post or transmit content, if it in any way:

Involves transmission of ‘junk e-mails’, ‘chain letters’, or ‘spam e-mails’;

Promotes illegal activities or has content that is abusive, threatening, obscene, defamatory or libelous ;

Promotes obscenity, pedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual ;

Promotes an illegal or unauthorized copy of other person’s copyrighted work such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music file, providing or creating computer viruses;

Engages in commercial activity and/or sales without taking any prior written consent from SmellEasy, such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of ‘virtual’ items related to the sites;

Tries to gain unauthorized access or exceeds the scope of authorized access to the sites or to profiles, blogs, communities, account information, bulletins, or solicits passwords or personal identification information for commercial or unlawful purposes from other users;

Refers to any website or URL that in the sole discretion of SmellEasy contains content which is inappropriate, is prohibited on the sites, or violates the letter or spirit of these terms and conditions.

Provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or contains videos, photographs, or images of another person of age 18 or older without his or her written consent or those of a minor (regardless of whether you have consent from the minor or his or her legal guardian).

Interferes with another Internet surfer’s use of the sites;

You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining prior written consent of the owner of such proprietary rights.

Throughout these terms & conditions, a prior written consent given by SmellEasy means a communication from the company’s legal department, specifically in response to your request, and addressing the activity or conduct for which you seek authorization for.

Limited User Policy :

SmellEasy does not encourage users to make changes to information or software that is obtained from the website. Replication of any data from the website is subject to prior permission of SmellEasy. It is necessary that any replication quotes SmellEasy as the main source of information.

User Conduct and Rules :

SmellEasy requires you to use services of the website only to communicate information that is proper. We however, do not encourage you to engage in violation of legal rights of others. We are against distribution, publishing or uploading inappropriate, unlawful content. We also do not encourage the uploading of files containing software or material protected by intellectual property rights. SmellEasy is careful of its secure functioning and is not in favor of users uploading corrupt or virus containing files, software or programs. We do not endorse the conducting of surveys or pyramid schemes, deleting author attributions, legal notices or proprietary designations of the origin of software/materials contained in an uploaded file and violating code of conduct/guidelines of a particular service or laws or regulations in force.

Products :

SmellEasy does not guarantee the perfect replication of the final product as ordered by the user. The products procured may not meet customer’s expectation to its minute details.

In cases where you receive damaged products, notify our customer care within 7 working days from the delivery day. Our team, after reviewing the product, will send you an email requesting a replacement. In a case where the replaced product is also found to be in bad condition, our team after a review will cancel your order and give complete refund of your ordered product via your initial payment method. It is the customer’s responsibility to ship the order back to us. However, it has to be noted that the final decision of validating the status of the product is with SmellEasy.

Intellectual Property Rights:

SmellEasy owns all Intellectual Property Rights to and of the website, including, all rights, title and interest to copyright, patents, utility models, trademarks, trade names, service marks, designs, know-hows, trade secrets/ inventions (whether patent able or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks.

Keeping in mind the above rights, you will have ownership of any content that you provide or upload when using any service including text, data, information, images, photographs, music, sound, videos, transmit or store when you avail of our various services.

The third party users, by uploading and posting content on the website for public viewing and use, grant a non-exclusive license for use of the same.

User Warranty and Representation :

SmellEasy requires a guarantee from the user that he/she guarantees, warrants and certifies that he/she is the sole owner of the content that is uploaded on the website. The content should not infringe upon any of the following rights. They are property rights, intellectual property rights and other rights.

The user should also warrant that no action, suit, proceeding, or investigation has been instituted or threatened relating to the content, trademark, trade name service mark, copyright used by you in relation with the services rendered by SmellEasy.

Disclaimer of Warranties and Limitation of Liability :

SmellEasy does not warrant or make representations regarding the data, accuracy and quality of any information, data, product or service. SmellEasy is not liable for any damages of the use or the inability to use services, unauthorized access or alteration of the user’s transmissions or data, or any other matter relating to the services, delay or inability to use the website or related services and failure to provide services or information.

The material and/or data downloaded or otherwise obtained through the website is done entirely at the user’s discretion and risk. Users are responsible for any damage to their computer systems/ loss of data from the download of such material and/or data.

SmellEasy holds no liability in respect of loss/ damage arising from the decline of authorization for transactions, if the Cardholder exceeds the preset limit mutually agreed by with our bank.

Third Party Links : is not responsible for the content of any linked sites. The linked sites are not endorsed by SmellEasy . They exist only to enhance the usability of the website. Please verify the accuracy of the information provided before relying on any miscellaneous linked sites.

Indemnification :

If there is anything due, the need for which arose from any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by your pursuant to these terms, SmellEasy expects that you indemnify, defend and hold harmless SmellEasy from any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon)

Prices :

The prices of the products are mentioned on the website and are incorporated into these terms by reference. The prices are in Indian rupees. The prices, products and services are subject to change at SmellEasy discretion.

The discount code / cash back applied on an order has a limit of 1 code / coupon / cash back per order.

Termination of Services :

A breach of any of the terms may lead to termination of your use of the website or any of its services. The termination of your association with will lead to SmellEasy deleting any content or material related to your use at We will have no liability whatsoever to you or any third party for the same. Customer is liable to pay for the services/products already ordered till the time of Termination. You shall also be entitled to your royalty payments as per the User License Agreement that is legally deemed accrued to you.

Governing laws :

The terms mentioned here are governed by and constructed in accordance with the laws of India without reference to conflict of laws, principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Chennai.

Report Abuse :

The users are solely responsible for all content uploaded on the website. The content is not reviewed by SmellEasy. Inappropriate content may however lead to the users being held legally liable. If you come across an abuse of violation of these terms, please report to [email protected]

Law Applicable

This agreement shall be governed by, interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be in Chennai.

Jurisdictional Issues/Sale in India Only

Unless otherwise specified, the material on is presented solely for the purpose of sale in India. makes no representation of the materials that are appropriate or available for use in other locations/countries other than India. Those who choose to access this site from other locations/countries other than India do so at their own will and we are not responsible for supply of goods/refund ordered from other locations/countries other than India, in compliance with local laws.

Guarantee of Products & Services hereby does not any guarantee of the accuracy in terms of finish and appearance of the final product as ordered by the user. The quality of products, services, information, or other material purchased or obtained by you through the website may not meet your expectations.

Imitation of Liability will not be responsible or liable for any special, incidental, indirect or consequential damages of any kind in connection with this agreement, even if we have been informed in advance.

Reward Points

Reward Points are allotted to customers 14 days after their order is delivered to them.

These points are applicable to retail customers currently. For Business and Credit customers, will be coming up with a separate loyalty program in future.

The amount of Reward Points allocated on a particular product is displayed in its description.

Every set of 1000 Reward Points that you earn can be redeemed for products worth Rs 100.

Reward Points once earned with do not have an expiry date currently.*

Reward Points can be stored and claimed with single accounts. Points from two different accounts belonging to the same person cannot be merged.

If an order has been cancelled where Reward Points are utilized as a payment option, then these points will be reversed to your account on successful cancellation of the order.

The Reward Points that you earn while purchasing a particular product will not be credited into your account if the order is cancelled for any reason.

Reward Points can also be used on products that are already on price reductions or discounts.

SmellEasy Cash

SmellEasy Cash is allotted when a customer returns a product after having made the payment. This includes COD orders which are returned after delivery and also prepaid orders.

The amount deposited in SmellEasy Cash can be used for future purchases. This works as cash that can solely be used for transactions within SmellEasy.

(* holds all rights to make any changes in the validity period in the future.)

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