No products in the cart.
SmellEasy collects customer information to process the order of a product. We use the collected data for your future purchases or claims from the website. The information that we collect includes your name, title, gender, delivery address, contact number, fax and payment details. Payment details include your card and bank account details.
It is only after you have furnished us with your details that we can accept the placing of your order, process its payment and deliver the content to you. It helps us to keep you updated about the status of your order if we have these details.
Providing the details allow SmellEasy to identify you easily so that you can have access to sections of the website that might have been restricted to you earlier. Your personal details help us detect fraud or site abuses and credit risk reduction. We can provide you with quicker marketing or customer service assistance too. However, if we sell the whole or a part of the business, we may require to transfer our databases that have your personal information.
More Uses – Personally Identifiable Information (PII)
SmellEasy would like to walk you through the other uses that we may use your information for. We may use it for opinion and market researches. When we use your information for such purposes, we will keep your details anonymous and use it for statistical purposes.
SmellEasy updates its customers by sending information regarding the company, its site, other websites, products, sales promotions, newsletters, and matters relating to SmellEasy’s business partners. You can unsubscribe to them if you are not interested in receiving these updates. We will process your request within 7 working days.
SmellEasy uses personal data to ascertain location and usage of certain aspects of the site. The collected data may be passed on to third parties. The data will be anonymized and as such you will not be identified personally.
We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up a free account. We use your contact information to send you offers based on your previous orders and interests.
Demographic and Profile Data
Personal information is used to:
Provide the services you request;
Resolve disputes & solve issues.
Understand, measure & analyse consumer interest in the products;
Provide information on product offers & updates;
Promote a genuine service;
Occasionally request participation in online survey.
Note: You can send your product to the address stated below:
Personal information may be shared with our other business units to:
Prevent or detect identity theft, fraud and other illegal operations;
Correlate related or multiple accounts to prevent abuse of our services;
Cater to a legally-compliant request made by a third party. We will not rent, trade or share your identifiable PII, like name and address, with any other company for their marketing purposes without your consent
Identify your IP address that will help diagnose problems in our server and to manage our website. The identification also helps to recognise you and gather broad demographic information
To determine your requirements. Cookies and other technologies, such as pixel tags and clear gifs, may be used to store certain types of information each time you visit our website. This enables us to determine what your requirements are and promote advertisements accordingly. You may choose to disable cookies.
For promotional materials. As we use third-party service providers to serve ads on our behalf across the internet, they may collect anonymous information about your visits to our website, and your interaction with our products and services to target advertisements for goods and services. No personally identifiable information is collected or used in this process.
However, it has to be noted that there are cases where we require sending across your personal details to the franchisor. It is after your approval that the franchisor can use the information to sell products to you either directly or indirectly to carry out transactions with you. Secondly, we may also send across your details to a third party, for example, courier or delivery agency so they can deliver the product to your address.
Expectations from You:
SmellEasy assures the protection of your private information. However, it is expected that as a customer you furnish accurate details only and keep us updated about any changes.
You can track the details of your transactions by logging onto the website with your details. You can view orders that are complete, open and those that are to be dispatched. You are expected to keep your details unavailable to unauthorized third parties. We accept liability of passwords if it is our fault.
Please furnish your personal details only if you accept the terms and conditions made available here.
SmellEasy takes the required measures to curb any fraudulent activities. We have teamed up with standard and authorized agencies that are well endowed with credit card policies and fraud prevention methods.
Cookies, as you may be aware of, are minuscule text files which help SmellEasy server to identify your computer when you visit pages on our website. Cookies help recognize your internet protocol (IP) address.
Cookies are used to recognize the internet browser. The data that is collected is used with the authorization of the user to identify visitors to SmellEasy website.
SmellEasy transactions are secured by technologies like Firewall and Secure Sockets Layer (SSL). All the transactions are held by secure servers. To keep your transactions secure you should be careful about sending your details in unencrypted electronic communications with Zoffio. We may, as a measure to secure your financial details and transactions, require you to provide proof of identity before disclosing information to you. You are completely responsible to keep your password secure and safe.